FAQ

Frequently Asked Questions

1. What is Ilomydia?

Ilomydia is a print-on-demand clothing brand dedicated to providing bold, unique designs that resonate with your passions and individuality. We offer a wide range of products that allow you to express yourself through fashion.

2. How can I place an order?

Simply browse our collections, select your desired items, choose your size, and add them to your cart. Once you’re ready, proceed to checkout where you can securely complete your purchase.

3. Where do you ship to?

We offer shipping across India, so no matter where you are, you can enjoy Ilomydia products. Please check our Shipping Policy for more details on delivery times and potential delays

4. How long will it take to receive my order?

Orders are typically delivered within 5-7 business days from the date of order placement. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

5. Can I track my order?

Yes, once your order has been shipped, you’ll receive a tracking number via email, allowing you to monitor the status of your delivery.

6. What is your return policy?

We want you to love your purchase! If you’re not satisfied, please contact us at hello@ilomydia.com or on WhatsApp at +91 9774506849 within 14 days of receiving your order. We’ll provide you with instructions on how to return your items for a refund or exchange. Please refer to our Return Policy for more details.

7. Can I customize a design?

Currently, we offer a curated selection of designs that reflect our brand’s ethos. However, we’re always open to feedback and suggestions! If you have an idea or request, feel free to reach out to us at hello@ilomydia.com or on WhatsApp at +91 9774506849.

8. How can I submit photos for your customizable products?

You can upload your high-resolution photos through our Google Form. We’re looking for creative and versatile images that are free from personal or sensitive content. Ideal submissions are easily customizable and suitable for a broad audience.

9. How do I stay updated on new arrivals and special offers?

Follow us on Facebook and Instagram to be the first to know about our latest products, exclusive offers, and more! Don’t miss out on any updates.

10. How can I contact customer support?

For any questions or assistance, please email us at hello@ilomydia.com or reach out via WhatsApp at +91 9774506849. Our customer support team is here to help and will respond to your inquiries as quickly as possible.